Choose carefully:
Please choose carefully as we do not have to provide a refund if you have changed your mind about a particular purchase.
Signing on collection:
* Customer must sign for items on arrival. If the customer is not present to sign, the items will be automatically returned, and resending will be charged to customer.
* All of our products will be packaged and shipped by supplier with the utmost care. It is the customer's responsibility to check packaging for any signs of damage that may have occured during freight. Please do not sign and accept your package if there are any signs of damage, and contact us immediately for a replacement unit.
Consumer Guarantees Act 1993:
Under the Consumer Guarantees Act 1993 ('CGA'), you have guaranteed legal rights for goods [and services] you buy.
These are called 'consumer guarantees', and include the following:
- a guarantee that the goods are of acceptable quality, such that the goods are:
- fit for all the purposes for which goods of that type are commonly supplied;
- free from minor defects;
- safe
- durable; and
- acceptable in appearance and finish;
- a guarantee that the goods are fit for any particular purpose made known by you, or for which we represent that they are or will be fit;
- a guarantee that the goods correspond with any description with which the goods are supplied; and
- a guarantee that the goods correspond with any sample or demonstration model where the goods are supplied by reference to such sample or model.
If the goods (or services∥ we supply do not meet a consumer guarantee, we will meet our obligations under the CGA to provide a remedy.
These guarantees are in addition to any warranty offered by a manufacturer, and you may have rights against the manufacturer directly.
The CGA does not apply where the goods have been used in a manner, or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods; and the goods would have complied with the guarantee of acceptable quality if they had not been used in the manner or to that extent.
